Privacy Policy

Information We Collect

We may collect information that you voluntarily provide when you contact us, request a quotation, submit an enquiry, or communicate with our team. This may include:

• Full name
• Company name
• Email address
• Phone number
• Service required
• Project or event details
• Message or enquiry details
• Any other information you choose to provide

We may also automatically collect limited technical information when you visit our website, such as:

• IP address
• Browser and device information
• Pages visited
• Website usage and interaction data
• Referring website or source
• Date and time of visits

How We Use Your Information

We may use the information we collect to:

• Respond to your enquiries and requests
• Provide quotations and proposals
• Understand your event, marketing, or production requirements
• Deliver and manage our services
• Communicate with you regarding your project
• Improve our website, services, and customer experience
• Manage business relationships
• Send relevant business communications where permitted
• Measure website performance and marketing campaigns
• Prevent fraud, misuse, or security threats
• Comply with applicable legal and regulatory requirements

We do not use your personal information for purposes unrelated to our business activities without appropriate notice or, where required, your consent.

Contact Forms & Enquiries

When you submit a form on our website, the information you provide may be received by our team for the purpose of responding to your enquiry.

For example, if you request a quotation for:

• Event activations
• Promoters, hosts, hostesses, or models
• Exhibition staffing
• Event management
• Digital production
• Digital marketing
• SEO
• Social media
• Ecommerce solutions
• Website development
• Influencer marketing

we may use your submitted information to contact you and understand your requirements.

WhatsApp & Other Communication Channels

Our website may provide links or buttons allowing you to contact us through WhatsApp, email, social media, or other communication platforms.

When you choose to use these services, your communication may also be subject to the privacy policies and terms of the relevant third-party platform.

We recommend reviewing the privacy policies of those platforms before submitting sensitive information through them.

Cookies & Tracking Technologies

Our website may use cookies and similar technologies to improve website functionality, understand visitor behaviour, measure marketing performance, and improve user experience.

Cookies may be used for purposes including:

• Website functionality
• Analytics
• Performance measurement
• Advertising and campaign measurement
• Understanding website traffic
• Improving our services

Where applicable, you may be able to manage or disable certain cookies through our Cookie Settings or your browser settings. Please note that disabling certain cookies may affect some website functionality.

Analytics & Advertising

We may use third-party tools and advertising platforms to understand website activity and measure the effectiveness of our marketing campaigns.

These services may include analytics, advertising, remarketing, or conversion-tracking technologies.

Such third-party providers may collect information about your interaction with our website in accordance with their own privacy policies and applicable requirements.

How We Protect Your Information

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no website, online service, or method of electronic transmission can be guaranteed to be completely secure.

You should therefore avoid submitting highly sensitive or confidential information through general website forms unless specifically requested by us through an appropriate secure channel.

Sharing of Information

We do not sell or rent your personal information.

We may share information where reasonably necessary to operate our business and provide our services, including with:

• Service providers supporting our website or technology
• Marketing, analytics, or advertising providers
• Professional advisers where necessary
• Relevant project partners or suppliers where required to deliver a service
• Government authorities or regulators where legally required

Where third parties process information on our behalf, we expect them to handle that information appropriately and in accordance with applicable requirements.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to enquiries, providing services, maintaining business records, resolving disputes, and complying with legal obligations.

The appropriate retention period may vary depending on the type of information and the purpose for which it was collected.

Third-Party Websites

Our website may contain links to third-party websites, platforms, or services.

Tree House Media & Event Solutions is not responsible for the privacy practices, content, or security of third-party websites.

We encourage you to review the privacy policy of any external website you visit.

Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, which may include the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of information where legally applicable
• Withdraw consent where processing is based on consent
• Object to certain types of processing
• Request information about how your data is being used

To make a privacy-related request, please contact us using the details provided below. We may need to verify your identity before processing certain requests.

Children's Privacy

Our website and services are intended for businesses, organizations, and general audiences and are not specifically directed toward children.

We do not knowingly collect personal information from children through our website.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website, technology, or applicable legal requirements.

Any updates will be published on this page with a revised “Last Updated” date. We encourage you to review this page periodically.

Contact Us

If you have questions about this Privacy Policy, how we handle your information, or wish to make a privacy-related request, please contact us: